FAQs

What is Click & Collect?

Click & Collect allows you to place and pay for an order online and then collect the order from a Blush store that you nominate.

Once your order has been received and processed, we will send you an email advising that your order is ready for collection.

Please allow up to 2 business hours to receive the notification that you order is ready for collection.

Collection can only occur within the normal trading hours of the store that you nominated to pick up from.

Which Blush stores offer Click & Collect?

Click & Collect is avialble at both Blush stores.

  • Blush Nadi Town

Shop 7, Sagayam Road, Nadi Town

Phone 806 0697

  • Blush Suva City

Shop 8, Pier Street, Gokals Building (opposite Jack's)

Phone 924 5949

Is there a charge for Click & Collect?

No. Click & Collect is a complimentary service.

Please allow up to 2 hours from the time you placed your Click & Collect order to receive email notification that the order is ready for collection.

Where should I go to pick up my order?

Any of our extremely helpful staff in the nomicated store can assist you with your Click & Collect order.

How long are Click & Collect orders kept for collection?

Click & Collect orders will be kept for 30 days from the date your order was placed. After 30 days, your order will be cancelled and we will contact you to arrange a refund.

Please allow up to 10 days for your bank to return the funds into your account.

What do I need to take with me to collect my Click & Collect order?

You will need to bring the following items

  • The credit card used to pay for the purchase
  • Valid photo ID
  • Your Click & Collect order confirmation number

The name on the order confirmation must match the name on the photo ID.

Just as with online orders placed for delivery, Blush strongly advises customers to only use their full name as it appears on valid photo ID to avoid any identifcation issues.

You will be required to sign for the order when collecting it.

I have picked up my order but it's not what I was after. Can I return my items and exchange them for something else?

Yes. If you have decided that an item in not quite right for you, Blush will happily exchange the item for you providing it is in line with the Blush Returns Policy when you return the item in-store.

You can read the Blush Returns Policy here.