Shipping & Returns
Shipping Policy
| Service (estimated transit time) | Spend Over $75 | Spend Under $75 |
|
Standard Service - Registered Post
(upto 7 business days - once payment has been received) |
FREE
|
Viti Levu FJ$7.00 Vanua Levu FJ$7.00 |
|
Priority Service - EMS
(1-2 business days - once payment has been received) |
Viti Levu FJ$9.50 Vanua Levu FJ$19.50 |
Viti Levu FJ$9.50 Vanua Levu FJ$19.50 |
Orders over $75 qualify for FREE Registered Post delivery.
Blush offers 2 postage services within Fiji.
Our Standard service is Registered Post and has a flat cost of $7 anywhere on Viti Levu or Vanua Levu. Registered Post orders can take up to 7 business days to arrive from the date of sending. Please allow 24 hours (1 working day) from the moment that payment has been confirmed as received for your order to be sent. Items sent by Registered Post must go to a postal address.
Our Priority service is EMS and has a flat cost of $9.50 Viti Levu and $15 Vanua Levu. EMS is an overnight service. EMS orders will be sent the same day if payment is received before 1pm. EMS orders sent on a Friday are not guaranteed to arrive until Monday. Items sent by EMS can be sent to a postal address or a business address.
Please be aware that the transit times commence from when full payment has been received for your order and not from when your order has been placed.
Blush is not responsible for any postage transit times quoted on this website. Any estimated transit times are provided by the carrier or service provider and exclude weekends and public holidays and may vary during busy periods. Expected transit times might also be affected as a result of delays beyond the control of the carrier, for instance, severe weather conditions (such as, cyclones and flooding) and as a result of adhering to COVID-19 protocols.
Consignment numbers are available for all Blush orders.
Returns Policy
Blush will always endeavour to make your shopping experience whether it be instore or through our website as pleasurable as possible.
This policy applies to all purchases made from Blush, instore or online.
Blush does not offer returns for change of mind.
Consumer Guarantee
If you believe an item to be faulty, Blush will accept returns and provide you with a product exchange, refund (refund will be provided using original payment method) or repair where:
- The item is faulty or is not of acceptable quality, or
- The item is not fit for its intended purpose, or
- The product does not match the sample or our description
If you have ordered from the Blush website and received an incorrect item, we will be more than happy to offer you a refund, replacement, or exchange. Please contact Blush within 7 days of receiving your order so we can make the necessary arrangements. In this case, Blush will also reimburse you for the return postage.
Where an item is damaged through misuse or abnormal use, Blush will not provide a refund, exchange or repair.
Proof of purchase
Please note that all Returns, Refunds and Exchange requests must be accompanied by your original register receipt or website receipt for online purchases (order confirmations will not be accepted).
Photocopies of the original documents will not be accepted.
Testing/ Allergic reaction
We recommend that all customers test a product prior to purchasing, especially if the product is new and/ or unknown to you. Testers are available instore for all products we sell.
We also recommend that you check the product ingredients thoroughly, prior to purchase for any known ingredients that could irritate your skin.
Should you have a reaction to any cosmetic products, we recommend that you discontinue use immediately and seek your Doctor’s advice to identify the agent/ ingredient that your skin is sensitive to.
Unfortunately Blush is not able to offer a refund on cosmetic items once their packaging or seal has been broken.
Last updated 1st June 2021.
